Shipping & Exchange/Return Policy
Shipping - Deliveries - Local Pickup:
We currently offer a flat $14.00 Shipping fee for all orders within Canada and a flat $20.00CAD Shipping fee for all international orders. We cover the rest because we realize, shipping fees suck.
We do local deliveries in Prince George for $7.00 within a certain proximity if this option is available to you it will pop up once you enter a delivery address. Deliveries are usually within 1-3 days.
We are not currently offering local pick up but we will have an option soon.
All packages shipped will have a tracking number, so any MIA package disputes will have to go through Canada Post.
We may have up to a 3 business day processing time in addition to the following Canada Post delivery estimates:Within BC: 2-5 Business Days
Everywhere else in Canada: 5-10 Business Days
International: 7-10 Business Days
**May be longer in the event of postal service delays
Returns & Exchanges:
You can exchange for a different size item by emailing email@example.com within 10 days of receipt of goods. You will be responsible for the return shipping fees or an additional delivery fee to make the exchange. As long as the item is unworn and in new condition with tags still attached, we will send out the requested replacement for no further shipping cost.
No refunds will be processed for online purchases.
If we've somehow buggered up the order or there is an issue with your item, we will correct it 110%.